Frequently Asked Questions

Where can I buy Specialday products?

You can buy our products here in the online shop or from one of our retailers. These include physical stores, online retailers, BabySam, Ønskebørn and bookshops throughout Denmark. If a retailer does not have a product in stock, it can normally be ordered with delivery within a few days.

I made a mistake in my album – can I buy replacement pages?

Yes, you can buy complete chapters separately.

What is the difference between the book and album versions of “My First Years – Memories & Keepsakes”?

The album has a ring binder, allowing you to add extra pages and plastic pockets and create your own personal album. It also includes pockets for keepsakes and an index that divides the content into clear sections. These features are not available in the more traditional book version. Apart from this, the content of the two versions is largely the same.

What is the difference between the various cover colours for “My First Years”?

Apart from the design, the content of every book and album in the “My First Years” collection is the same regardless of the cover. The content is suitable for both traditional families and rainbow families. You can also buy the Baby Journal for the Exceptional Mother.

If I order today, when will my products be dispatched?

Your products will be dispatched within 2 business days. Personalized covers will be dispatched within 5 business days.

What if I want to return my products?

We offer a full 30-day return period for purchases from our online shop, starting on the day you receive your items. Read more in our terms and conditions.

If your question has not been answered here, you are always welcome to email us at hello@specialday.dk or call us on +45 25 37 80 17. Our telephone hours are weekdays from 10:00 to 15:00 CET.